Q: What data does Integration Manager pass between systems?
Integration Manager passes order data, shipment data, and inventory data between your order sources and your order destinations. In sequential order, the Integration Manager retrieves orders from each shopping cart, standardizes them to a single format, and delivers the orders to the order destination. The integration Manager then picks up shipment info (tracking) from the order destination and uploads this information to the original order source. Inventory is then pulled from the order destination for the item sold and updated to all order sources offering that item for sale.
Q: How many orders per month do I get with my plan?
All our plans allow unlimited order volume. Unlike other services, we won’t ever force you to pay more because you had a good month.
Q: How much time does connecting a new order source take?
You can connect to most shopping carts, marketplaces and flash sale sites in just minutes. EDI connections require assisted setups and will take a bit longer.
Q: Can Integration Manager handle inventory over all my sales channels?
Yes, Integration Manager can sync your inventory across all sales channels. If you have 100 red hats in stock, we can tell all your stores that 100 are in stock and keep them all updated whenever inventory levels change.
Q: Does Integration Manager upload tracking information?
Yes. If the shopping cart or sales channel supports tracking information, Integration Manager will upload tracking to them.
Q: How often does Integration Manager download my orders?
Some shopping carts send us real-time order information, but otherwise we check every 15 minutes. You can set Integration Manager to check less often. If you need to check more frequently, contact support.
Q: Does Integration Manager offer address verification or correction?
Integration Manager offers optional CASS certified Address Verification and Correction of shipping and billing addresses.
Q: Can I connect to two different channels/carts of the same type? (EG: two different BigCommerce carts)
Yes. You can have as many interfaces as you want or need to the same cart or channel. Each one counts as a separate order source.
Start a Free Trial›